Terms of service

Terms of Service

Effective date: 09/07/2026

Welcome to Norluxe. By accessing or using our website and placing an order, you agree to the following terms.

1. General

This website is operated by LGC Global Business LLC ("Norluxe," "we," "us"). These Terms of Service govern your use of our site and apply to all visitors, users, and customers.

2. Eligibility

By using our site, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian.

3. Products & Pricing

We make every effort to display product information and pricing accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud. Payment is processed securely at checkout.

5. Shipping

We ship to all European Union countries and the United Kingdom. Estimated delivery times will be provided at checkout and may vary due to factors outside our control (customs, carrier delays, etc.). See our Shipping Policy for full details.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details on eligibility, timelines, and process.

7. Intellectual Property

All content on this site — including text, graphics, logos, and images — is the property of Norluxe / LGC Global Business LLC and protected by applicable copyright and trademark laws. You may not reproduce or use our content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Norluxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms are governed by the laws applicable to LGC Global Business LLC, without regard to conflict of law principles. Consumers in the EU/UK retain any mandatory protections provided by their local consumer protection laws.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Email service@norluxe.com.