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Shipping policy

Shipping Policy

Where We Ship

We currently ship to all European Union countries and the United Kingdom.

Processing Time

Orders are processed within 3 business days of purchase (excluding weekends and holidays).

Delivery Time

Once shipped, delivery typically takes 3-7 business days, depending on your location. Delivery times are estimates and not guaranteed, as they can be affected by customs processing or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. [Add details on free shipping thresholds if applicable.]

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

Customs & Import Duties

For orders shipped within the EU/UK, prices displayed already account for applicable regional taxes where required. If additional customs duties or import taxes apply, they are the responsibility of the customer.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, contact us at service@norluxe.com and we'll help track it down.

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