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Privacy policy

2. Privacy Policy

Effective date: 07/09/2026

This Privacy Policy describes how Norluxe ("we," "us," or "our"), operated by LGC Global Business LLC, collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

Contact information: name, email address, phone number, shipping and billing address
Order information: items purchased, payment details (processed securely by our payment provider — we do not store full card numbers)
Device information: browser type, IP address, pages visited, and referring website, collected automatically via cookies and similar technologies

How We Use Your Information

To process and fulfill your orders, including shipping and customer service
To communicate with you about your order, promotions, or account
To improve our website, products, and customer experience
To detect and prevent fraud

Cookies

We use cookies to operate our store, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

Sharing Your Information

We do not sell your personal information. We share data only with:

Payment processors, to complete transactions
Shipping carriers, to deliver your order
Service providers who help us operate our store (e.g., email, analytics), under confidentiality obligations

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Your Rights (EU/UK residents — GDPR)

If you are located in the EU or UK, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Request data portability
Lodge a complaint with your local data protection authority

To exercise these rights, contact us at service@norluxe.com.

Contact Us

Questions about this policy? Email service@norluxe.com.

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